Your privacy is very important to us. We have developed this Philippines Data Protection Policy in order for you to understand how we collect, use, store, share, transmit, transfer, delete or otherwise process (collectively “process”) your Personal Information. This Philippines Data Protection Policy describes the measures we take to ensure the protection of your Personal Information. We also tell you how you can reach us to answer any questions you may have about data protection.


The Philippines Data Protection Policy applies to Sodexo On-Site Services Philippines, Inc. (hereinafter designated as “Sodexo”) for all dimensions and activities, where the Data Privacy Act of 2012 and associated regulations apply (collectively, “Philippines Data Protection Laws”).

This policy applies to the Processing of Personal Information collected by Sodexo, directly or indirectly, from all individuals including, but not limited to Sodexo’s current, past or prospective job applicants, employees, clients, consumers, children, suppliers/vendors, contractors/subcontractors, shareholders or any third parties, with “Personal Information” being defined as any data that relates to an identified or identifiable individual or a person who may be identified by means reasonably likely to be used.

In this Policy, “you” and “your” means any covered individual. “We”, “us”, “our” and “Sodexo” means the Sodexo entity in Philippines, namely Sodexo On-Site Services Philippines, Inc.



We are committed to complying with any applicable legislation relating to Personal Information and we shall ensure that Personal Information is collected and processed in accordance with provisions of the Philippines Data Protection Laws and other applicable local law, if any.


We do not collect or process Personal Information without having a lawful reason to do so. We may have to collect and process your Personal Information where necessary for the performance of a contract to which you are party, or when it is necessary for compliance with a legal obligation to which we are subject or where required, with your prior consent. We may also collect and process your Personal Information for Sodexo’s legitimate interests except where such interests are overridden by your interests or fundamental rights and freedoms.

When collecting and processing your Personal Information, we will provide you with a fair and full information notice or privacy statement about who is responsible for the processing of your Personal Information, for what purposes your Personal Information are processed, who the recipients are, what your rights are and how to exercise them, etc., unless it is impossible or it requires disproportionate efforts to do so.

When required by applicable law, we will seek your prior consent (e.g. before collecting any Sensitive Personal Information).


Your Personal Information is collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes.

When Sodexo acts for its own purposes, your Personal Information is processed mainly for, but not limited to, the following purposes: recruitment management, human resources management, accounting and financial management and related controls and reporting, finance, treasury and tax management, risk management, management of employees’ safety, provision of active directory, IT tools or internal websites and any other digital solutions or collaborative platforms, IT support management , including infrastructure management, systems management, applications, health and safety management, information security management, client relationship management, bids, sales and marketing management, supply management, internal and external communication and events management, compliance with anti-money laundering obligations or any other legal requirements, data analytics operations, legal corporate management and implementation of compliance processes.


Sodexo will keep Personal Information that is processed accurate and, where necessary, up to date. Also, we will only retain Personal Information for as long as necessary for the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements and, where required, for Sodexo to assert or defend against legal claims, until the end of the relevant retention period or until the claims in question have been settled, whichever is the later. If you want to learn more about our specific retention periods for your Personal Information established in our retention policy you may contact us at

Upon expiry of the applicable retention period we will securely destroy your Personal Information in accordance with applicable laws and regulations.


We implement appropriate technical and organizational measures to protect Personal Information against accidental or unlawful alteration or loss, or from unauthorized, use, disclosure or access, in accordance with our group information and systems security policy.

We take, when appropriate, all reasonable measures based on Privacy by design and Privacy by default principles to implement the necessary safeguards and protect the Processing of Personal Information. We will also carry out, depending on the level of risk raised by the processing, a Privacy impact assessment (“PIA”) to adopt appropriate safeguards and ensure the protection of the Personal Information. We also provide additional security safeguards for data considered to be Sensitive Personal Information.


We share your Personal Information, in the following circumstances:


Philippines Data Protection Laws do not allow the transfer of Personal Information to other countries that do not ensure an adequate level of data protection. Some of the third countries in which Sodexo operates do not provide the same level of data protection as Philippines.

For transfers of your Personal Information to such countries, either to entities within or outside Sodexo, Sodexo has put in place an adequate safeguard to protect your Personal Information. You will be provided with more information about any transfer of your Personal Information outside of Philippines at the time of the collection of your Personal Information through appropriate privacy statements.

For further information, including obtaining a copy of the documents used to protect your information, please contact us at


Some of our websites may use “cookies.” Cookies are portions of text that are placed on your computer’s hard drive when you visit certain websites. We may use cookies to tell us, for example, whether you have visited us before or if you are a new visitor and to help us identify features in which you may have the greatest interest. Cookies may enhance your online experience by saving your preferences while you are visiting a website.

We will let you know when you visit our websites what types of cookies we use and how to disable such cookies. When required by law, you will have the ability to visit our websites and refuse the use of cookies at any time on your computer. For more details, please consult our Cookies Policy here:


Sodexo is committed to ensure protection of your rights under applicable laws. You will find below a table summarizing your different rights:

Right of access and rectification

You can request a copy of the Personal Information we hold about you. You may also request rectification of inaccurate Personal Information, or to have incomplete Personal Information completed.

Right of access and rectification

You can request a copy of the Personal Information we hold about you. You may also request rectification of inaccurate Personal Information, or to have incomplete Personal Information completed.

Right to erasure

Your right to be forgotten entitles you to request the erasure of your Personal Information in cases where:

  1. the data is no longer necessary for the purpose for which it was collected;
  2. you choose to withdraw your consent;
  3. you object to the processing of your Personal Information;
  4. your Personal Information has been unlawfully processed;
  5. there is a legal obligation to erase your Personal Information;
  6. erasure is required to ensure compliance with applicable laws
Right to restriction of processing

You may request that processing of your Personal Information be restricted in the cases where:

  1. you contest the accuracy of your Personal Information;
  2. Sodexo no longer needs your Personal Information for the purposes of the processing;
  3. you have objected to processing for legitimate reasons.
Right to data portability

You can request, where applicable, the portability of your Personal Information that you have provided to Sodexo, in a structured, commonly used, and machine-readable format you have the right to transmit this data to another Personal Information Controller without hindrance from Sodexo where:

  1. the processing of your Personal Information is based on consent or on a contract; and
  2. the processing is carried out by automated means

You can also request that your Personal Information be transmitted to a third party of your choice (where technically feasible).

Right to object to processing

You may object (i.e. exercise your right to “opt-out”) to the processing of your Personal Information particularly in relation to profiling or to marketing communications. When we process your Personal Information on the basis of your consent, you can withdraw your consent at any time.

Right not to be subject to automated decisions

You have the right not to be subject to a decision based solely on automated processing, including profiling, which has a legal affect upon you or significantly affects you.

Right to lodge a Complaint

You can choose to lodge a Complaint with the Data Protection Supervisory Authority in the Philippines if (i) you have suffered a data privacy violation or Personal Information breach; or (ii) you are personally affected by a violation of the Data Privacy Act of 2012.


You may, at any time, exercise any of the above rights or contact us with any data protection related queries or concerns:

For more details, consult the Philippines Data Protection Rights Management Policy.


Children merit specific protection with regard to their Personal Information, as they may be less aware of the risks, consequences and safeguards concerned and their rights in relation to the Processing of Personal Information. Such specific protection should, in particular, apply to the use of Personal Information of children for the purposes of marketing or creating personality or user profiles and the collection of Personal Information with regard to children when using services offered directly to a child. We do not collect and process Children’s Personal Information without the consent of the holder of parental responsibility where required. In particular, we do not promote or market our services to children, except for specific services and upon the consent of the holder of parental responsibility. If you believe that we have mistakenly collected a child’s Personal Information, please notify us using the contact details provided below.


We may update this policy from time to time as our business changes or legal requirements change. If we make any significant changes to this policy, we will post a notice on our website when the changes go into effect, and where appropriate, send a direct communication to you about the change.


If you have questions, comments and requests regarding this policy you can address them to your Local Single Data Protection Point of Contact at



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